Privacy Policy
Last updated: 02 November 2026.
Who we are and our role as data controller
enlivenex operates this commercial website as an informative resource dedicated to audiovisual production excellence. We are the data controller responsible for deciding how and why personal data is processed when you visit our site or interact with our services. Our registered address is 1 Fairview Cottages, Beehive Road, Binfield, RG12 8TS, UK and you can reach us at [email protected] or 01344 649400.
Scope of this notice
This privacy policy explains how we handle personal data of visitors to our United Kingdom based website, individuals who enquire about our audiovisual production courses, and anyone who contacts us through the form on our Contacts page. It applies to all processing activities carried out by enlivenex under UK GDPR and the Data Protection Act 2018.
Categories of personal data and sources
We collect identification data such as your name, contact details including email address and telephone number when you use our contact form. Usage data including IP address, browser type and pages visited is obtained automatically through server logs. We do not obtain data from third party sources except where analytics providers share aggregated insights that have been fully anonymised before reaching us.
Purposes of processing and legal bases
We process contact data to respond to enquiries on the basis of legitimate interest in providing customer service. Usage data is processed to maintain and improve site functionality under the same legitimate interest basis. Where you have given explicit consent through our cookie banner we process certain tracking data for performance analysis under consent. Each purpose is recorded with its corresponding lawful basis so that we never process data without a valid reason under UK GDPR.
Whether providing data is required
Supplying your name and email address through the contact form is voluntary but necessary if you wish to receive a reply from us. If you choose not to provide these details we will be unable to respond to your query. Browser data is collected automatically and you cannot opt out of essential logging without leaving the site.
Cookies and similar technologies
Our site uses cookies and similar technologies as described in the separate Cookie Policy which is accessible via the site wide cookie banner. The banner allows you to manage your preferences and we honour your choices in line with PECR requirements.
Processors, recipients and legal disclosures
We engage service providers such as hosting companies, email delivery platforms and analytics tools that act as processors under contract. We may disclose data if required by law or to protect our legal rights. Categories of recipients include IT support providers and regulatory authorities when legally compelled.
International transfers
Some processors are located outside the United Kingdom. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner to ensure an adequate level of protection for your personal data.
Retention periods
Contact data is retained for twelve months after the last interaction unless you request earlier deletion. Server logs are kept for a maximum of twenty four months for security and diagnostic purposes. These periods are reviewed regularly against our operational needs and legal obligations.
Security and data minimisation
We apply technical measures including encryption in transit, access controls and regular security reviews. We collect only the minimum data necessary for each stated purpose and do not retain information longer than required. No security measure can be guaranteed to be completely effective against all threats.
Your data subject rights
Under UK GDPR you have the right to access, rectification, erasure, restriction, portability and objection. To exercise any of these rights please contact us using the details above or submit a request through the contact form on our Contacts page. We will respond within one month.
Right to withdraw consent and object to marketing
Where processing relies on consent you may withdraw it at any time by adjusting your cookie settings or contacting us. You have an absolute right to object to direct marketing and we will cease such processing immediately upon request.
Right to complain
If you are dissatisfied with our handling of your personal data you may lodge a complaint with the Information Commissioner Office, the UK supervisory authority, using their website or contact details.
Children and age restrictions
Our content is aimed at adults engaged in professional audiovisual production. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that data from a child has been collected we will delete it promptly.
Automated decision making and profiling
We do not carry out automated decision making or profiling that produces legal or similarly significant effects. Any analytics we perform are limited to aggregate statistics that do not identify individuals.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in law or our practices. The effective date at the top of the page indicates when the current version was published. Continued use of the site after an update constitutes acceptance of the revised terms.